Refund & Return Policy

Effective Date: 31-09-2025

At WildStraw Natural Produce, everything we make is small-batch, fresh, and crafted with care. Since our products are food-based, we cannot accept returns once items have been opened or consumed. However, we are committed to ensuring customer satisfaction.

Returns & Refunds

- Damaged or Incorrect Items: Please contact us within 48 hours of delivery with photos. We will arrange a replacement or issue a refund.

- Non-Returnable Items: Opened food items cannot be returned.

- Cancellations: Orders can be cancelled within 2 hours of placing them.

Process

1. Email us at [Insert email] with your order number and issue.

2. Attach a clear photo (if applicable).

3. We will respond within 2 business days to resolve it.